Lengnick-Hall, Cynthia A.
Experiencing quality / Cybthia A. Lengnick-Hall and Melissa G. Hartman - Forth Worth : Dryden Press, 1995. - x,309p.: ill.; 24 cm.
003009254
Quality
Experiencing quality / Cybthia A. Lengnick-Hall and Melissa G. Hartman - Forth Worth : Dryden Press, 1995. - x,309p.: ill.; 24 cm.
003009254
Quality
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