The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen.
- Boston, Mass. : Harvard Business School Press, c1997.
- xxiv, 252 p. : ill. ; 24 cm.
- The management of innovation and change series .
Includes bibliographical references and index.
0875845851 (alk. paper)
Creative ability in business. Industrial management Customer services. Success in business