Logo Politeknik Seberang Perai
Oakland, John S.

Total quality management : text with cases / John S. Oakland - 2nd. ed. - Oxford : Butterworth-Heinemann, 2000. - xii, 380 p.: ill.; 25 cm.

Includes index

0750639520


Total quality management
Powered by Koha. Content copyrighted by Perpustakaan Politeknik Seberang Perai © 2023