Dean, James W.
Total quality : Management,organization and strategy / James W. Dean [and] James R. Evans - 3rd.ed. - Ohio : Thomson, 2003. - vii; 399p. : ill.; 23cm.
Includes bibliographical references and index
0324178719
Total quality management
Total quality : Management,organization and strategy / James W. Dean [and] James R. Evans - 3rd.ed. - Ohio : Thomson, 2003. - vii; 399p. : ill.; 23cm.
Includes bibliographical references and index
0324178719
Total quality management
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