101 ways to boost customer satisfaction / (Record no. 5552)

000 -LEADER
fixed length control field	00724nam a2200217 4500
001 - CONTROL NUMBER
control field	0000010990
003 - CONTROL NUMBER IDENTIFIER
control field	PSP
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	100521s1997####nyu###########001#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0749423013
040 ## - CATALOGING SOURCE
Original cataloging agency	PSP
Transcribing agency	PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR)	HF5415.32 F67 1997
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Foster, Timothy R. V.
245 10 - TITLE STATEMENT
Title	101 ways to boost customer satisfaction /
Statement of responsibility, etc	Timothy R. V. Foster
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	London :
Name of publisher, distributor, etc	Kogan Page,
Date of publication, distribution, etc	1997\|
300 ## - PHYSICAL DESCRIPTION
Extent	160p. :
Other physical details	ill.;
Dimensions	22cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc	Include index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Consumer satisfaction
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Consumer's preferences
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Book
Source of classification or shelving scheme

Holdings
Price effective from	Permanent Location	Date last seen	Not for loan	Date acquired	Source of classification or shelving scheme	Koha item type	Barcode	Damaged status	Lost status	Shelving location	Withdrawn status	Current Location	Full call number
2010-07-10	Perpustakaan Politeknik Seberang Perai	2022-02-04		2010-07-10		Book	0000042578			Reference		Perpustakaan Politeknik Seberang Perai	HF5415.32 F67 1997