The quest for global quality : a manifestation of total quality management by Singapore Airlines /
by Chang, Zeph Yun; Loh, Lawrence; Yeong, Wee Yong.
Publisher: Singapore : Addison-Wesley Publishers, 1996Description: 271 p. : ill.; 25cm.ISBN: 0201420872 .Subject(s): Aeronautics, Commercial -- Singapore -- Management | Airlines -- Singapore -- Management | Singapore Airlines -- Management| Location | Call number | Status | Date due |
|---|---|---|---|
| Reference | HE9874.A4Y46 1996 (Browse shelf) | Available |
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| HE8721.T267 2002 TM products & services 2002/2003 | HE8731.M393 1997 The telephone skills pocketbooks : | HE8731.M393 1997 The telephone skills pocketbooks : | HE9874.A4Y46 1996 The quest for global quality : | HF54.560 .B63 2015 Business Information Systems : | HF155 A1.S298 1996 The marketing of tourism products : | HF345 M544 .Z21 2012 Rintangan PERUSAHAAN KECIL DAN SEDERHANA MEMPEROLEH PEMBIAYAAN : |
Includes bibliography and index
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