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Total quality management : text and cases
by Janakiraman, B;
Gopal, R. K.
Publisher: New Delhi : Prentice-Hall of India, 2007Availability: Copies available for loan: [HD62.15 J33 2007 ] (2).
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TQM America : how America's most successful companies profit from total quality management
by Anschutz, Eric E.
Publisher: Kuala Lumpur : Synergy Books International, 1996Availability: Copies available for loan: [HD62.15 A57 1996 ] (5).
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Six sigma for project managers
by Neuendorf, Steve.
Publisher: Vienna,VA Management concepts, 2004Availability: Copies available for loan: [HD62.15 N48 2004 ] (1).
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Quality restaurants service guaranteed : a training outline
by Scanlon, Nancy Loman.
Publisher: New York : John Wiley, 1998Availability: Copies available for loan: [TX911.3.Q34S33 1998 ] (3).
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Total quality management handbook
by Hradesky, John L.
Publisher: New York : McGraw Hill, 1995Availability: Copies available for loan: [TS156 H73 1995] (7). Copies available for reference: [TS156 H73 1995] (3 ).
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Pengurusan kualiti menyeluruh
by Oakland, John S;
Mohamad Salmi Mohd Sohod.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Copies available for loan: [HD62.15.O11 1996 ] (13).
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Electronic systems quality management handbook
by Ludwig-Becker, Marsha.
Publisher: New York : McGraw Hill, 1998Availability: Copies available for loan: [TK7836.E4656 1998 ] (5).
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ISO 9000 : quality systems handbook
by Hoyle, David.
Edition: 2nd.ed. Publisher: Oxford : Butterworth Heinemann, 1994Availability: Copies available for loan: [TS156.H868 1994 ] (5).
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Sistem pengurusan kualiti MS ISO 9000 dalam pendidikan : konsep dan aplikasi di sekolah
by Rushami Zien Yusoff.
Publisher: Sintok : Universiti Utara Malaysia, 1999Availability: Copies available for loan: [LB2806.R952 1999 ] (3).
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The management and control of quality
by Evans, James R;
Lindsay, William M.
Edition: 6th. Ed. Publisher: Ohio : Thomson, 2005Availability: Copies available for loan: [TS156 E93 2005 ] (2). Copies available for reference: [TS156 E93 2005] (2 ).
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All about six sigma : the easy way to get started
by Brussee, Warren.
Publisher: New York : McGraw-Hill Companies, 2006Availability: Copies available for loan: [TS156 B775 2005 ] (1).
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Managing performance improvement
by Baxter, Lynne F;
MacLeod, Alasdair M.
Publisher: New York : Routledge, 2008Availability: Copies available for loan: [HD62.15 B39 2008 ] (1).
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Achieving quality through continual improvement
by Burrill, Claude W;
Ledolter, Johannes.
Publisher: New York : John Wiley, c1999Availability: Copies available for loan: [HD62.15 .B866 1999] (4).
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Applying TQM to product design and development
by Moss, Marvin A.
Publisher: New York : Marcel Dekker, c1996Availability: Copies available for loan: [TS171.4 .M72 1996] (5).
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Process redesign : the implementation guide for managers
by Tenner, Arthur R;
DeToro, Irving J.
Publisher: Reading, Mass. : Addison-Wesley Pub., c1997Availability: Copies available for loan: [HD58.87 T45 1997] (4).
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Total quality essentials : using quality tools and systems to improve and manage your business
by Soin, Sarv Singh;
Soin, Sarv Singh.
Edition: 2nd ed.Publisher: New York : McGraw-Hill, 1999Online Access: Table of contents Availability: Copies available for loan: [HD62.15 .S633 1999] (3).
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Applying TQM to product design and development
by Moss, Marvin A.
Publisher: New York : M. Dekker, c1996Online Access: Publisher description Availability: Book
(1)
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Guide to preparing the corporate quality manual
by Froman, Bernard.
Publisher: USA : Marcel Dekker, 1997Availability: Copies available for loan: [TS156 .F76513 1997] (5).
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Garis Panduan : Ekosistem Kondusif Sektor Awam (EKSA) Politeknik Seberang Perai
by Effa Norhaiza Binti Omar;
Suryani binti Sabri;
Zailinda binti Yasak;
Fatimah binti Shuib.
Edition: EDISI 2 : 2020Availability: Copies available for loan: [HD58.9 .G37 2020] (1).
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Garis Panduan : Audit Dalaman Ekosistem Kondusif Sektor Awam (EKSA) Politeknik Seberang Perai
by Aslina binti Hassan;
Siti Faridah binti Ismail;
Khairulnizan bin Abd Kadir;
Siti Aishah binti Azmi;
Nurhasanah binti Hassan.
Edition: EDISI 1 : 2020Availability: Copies available for loan: [HD58.9 .G3 2020] (1).
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