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Quality restaurants service guaranteed : a training outline
by Scanlon, Nancy Loman.
Publisher: New York : John Wiley, 1998Availability: Copies available for loan: [TX911.3.Q34S33 1998 ] (3).
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Total quality management handbook
by Hradesky, John L.
Publisher: New York : McGraw Hill, 1995Availability: Copies available for loan: [TS156 H73 1995] (7). Copies available for reference: [TS156 H73 1995] (3 ).
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Basic quality improvement
by Garrity, Susan M.
Publisher: New Jersey Prentice Hall, 1993Availability: Copies available for loan: [TS156.G39 1993 ] (1).
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Pengurusan kualiti menyeluruh
by Oakland, John S;
Mohamad Salmi Mohd Sohod.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Copies available for loan: [HD62.15.O11 1996 ] (13).
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Statistical quality control : strategies and tools for continual improvement
by Ledolter, Johannes;
Burrill, Claude W.
Publisher: New York : John Wiley & Sons, 1999Availability: Copies available for loan: [TS156.L43 1999 ] (3).
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Electronic systems quality management handbook
by Ludwig-Becker, Marsha.
Publisher: New York : McGraw Hill, 1998Availability: Copies available for loan: [TK7836.E4656 1998 ] (5).
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Statistical quality control using Excel
by Zimmerman, Steven M;
Icenogle, Marjorie.
Publisher: Milwaukee, Wisconsin ASQ Quality Press, 1999Availability: Copies available for loan: [TS156.Z54 1999 ] (1).
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Quality problems solving
by Smith, Gerald F.
Publisher: Milwauke, Wisconsin ASQ Quality Press, 1998Availability: Copies available for loan: [TS156.S62 1998 ] (1).
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Quality planning and analysis : from product development through use
by Juran, J. M;
Gryna, Frank M.
Edition: 3rd.ed. Publisher: New Delhi : McGraw Hill, 1993Availability: Copies available for loan: [TS156.J86 1993 ] (5).
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Total quality management : the route to improving performance
by Oakland, John S.
Edition: 2nd ed. Publisher: Oxford : Butterworth-Heinemann, 1989Availability: Copies available for loan: [TS156.024.O11 1989 ] (5).
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Quality control
by Besterfield, Dale H.
Edition: 5th. ed. Publisher: Upper Sadle River, New Jersey Prentice Hall, 1998Availability: Copies available for loan: [TS156.B47 1998 ] (10).
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Winning with quality : applying quality principles in product development
by Wesner, John W;
Hiatt, Jeffrey M;
Trimble, David C.
Publisher: Reading, Massachusetts : Addison-Wesley Publishing, 1995Availability: Copies available for loan: [TS156.W47 1995 ] (5).
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ISO 9000 : quality systems handbook
by Hoyle, David.
Edition: 2nd.ed. Publisher: Oxford : Butterworth Heinemann, 1994Availability: Copies available for loan: [TS156.H868 1994 ] (5).
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The ISO 9000 handbookEdition: 3rd. ed. Publisher: New York : McGraw-Hill, 1992Availability: Copies available for loan: [TS156.I85 1997 ] (1).
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The ISO 14000 handbookPublisher: Milwaukee, Wisconsin ASQ Quality Press, c1996Availability: Copies available for loan: [TS156.I85 1996 ] (1).
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ISO 9000 for small businesses
by Tricker, Ray.
Publisher: Oxford : Butterworth-Heinemann, 1997Availability: Copies available for loan: [TS156.6.T75 1997 ] (7).
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Engineering robust designs with six sigma : John X. Wang
by Wang, John X.
Publisher: Upper Saddle River, New Jersey : Pearson Education, 2005Availability: Copies available for loan: [TS156 W335 2005 ] (2).
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Six sigma for small business
by Brue, Greg.
Publisher: New York : Entrepreneur Press, 2006Availability: Copies available for loan: [HD62.7.B79 2005 ] (1).
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Six Sigma:basic tools and techniques
by Summers, Donna C.S.
Publisher: Upper Saddle River,New Jersey : Pearson education,inc, 2007Availability: Copies available for loan: [HD62.15.S845 2007 ] (1).
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Design for six sigma in technology and product development
by Creveling, C.M;
Antis, D;
Slutsky, J.L.
Publisher: New Jersey : Pearson education, 2003Availability: Copies available for loan: [R TS156 C74 2003 ] (1).
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