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1. Book e-business intelligence : Turning information into knowledge into profit

by Liautaud, Bernard; Mark Hammond.

Publisher: New York : MvGraw-Hill, 2001Availability: Copies available for loan: [HD38.7 L52 2000 ] (1). Actions: Add to cart
2. Book The invisible customer : strategies foe successful customer service down the wire

by Clegg, Brian.

Publisher: UK : Kogan Page, 2000Availability: Copies available for loan: [HD53 C53 2000 ] (1). Actions: Add to cart

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