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Pengurusan kualiti menyeluruh
by Oakland, John S;
Mohamad Salmi Mohd Sohod.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Copies available for loan: [HD62.15.O11 1996 ] (13).
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Total quality management : the route to improving performance
by Oakland, John S.
Edition: 2nd ed. Publisher: Oxford : Butterworth-Heinemann, 1989Availability: Copies available for loan: [TS156.024.O11 1989 ] (5).
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Total quality management : text with cases
by Oakland, John S.
Edition: 2nd. ed. Publisher: Oxford : Butterworth-Heinemann, 2000Availability: Copies available for loan: [TS156.O24 2000 ] (8).
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Statistical process control
by Oakland, John S.
Edition: 4th.ed. Publisher: Oxford : Butterworth Heinemann, 1999Availability: Copies available for loan: [TS156.8..O23 1999 ] (1).
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Cases in total quality management
by Oakland, John S;
Porter, Leslie J.
Publisher: Oxford : Butterworth-Heinemann, 1994Availability: Copies available for loan: [HD62.15.O17 1994 ] (5).
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