000 00647nam a2200205 4500
001 0000005888
003 PSP
008 100521s1994####nyu###########001#0#eng##
020 _a0750615656
040 _aPSP
_cPSP
050 _aHD62.15
_b.O17 1994
100 1 _aOakland, John S.
_95708
245 1 0 _aCases in total quality management /
_cJohn S. Oakland and Leslie J. Porter
260 _aOxford :
_bButterworth-Heinemann,
_c1994.
300 _a271 p. :
_bill.;
_c24 cm.
504 _aIncludes index
650 0 _aTotal quality management
_xCases studies
_95709
700 1 _aPorter, Leslie J.
_95710
942 _cBK
_2lcc
999 _c10886
_d10886