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_aTenner, Arthur R. _92477 |
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_aTotal quality management : _bthree steps to continuous improvement / _cArthur R. Tenner, Irving J. DeToro. |
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_aReading, Mass. : _bAddison-Wesley, _cc1992. |
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_axvii, 266 p. : _bill. ; _c24 cm. |
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| 504 | _aIncludes bibliographical references and index. | ||
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_aTotal quality management. _92478 |
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_aDeToro, Irving J. _92479 |
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