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008 980812s1999 nyua b 001 0 eng
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100 1 _aSoin, Sarv Singh.
_93205
245 1 0 _aTotal quality essentials :
_busing quality tools and systems to improve and manage your business /
_cSarv Singh Soin.
250 _a2nd ed.
260 _aNew York :
_bMcGraw-Hill,
_c1999.
300 _axiii, 362 p. :
_bill. ;
_c24 cm.
500 _aUpdated ed. of: Total quality control essentials. 1992.
504 _aIncludes bibliographical references (p. ) and index.
650 0 _aTotal quality management.
_93206
650 0 _aQuality control.
_93207
650 0 _aConsumer satisfaction.
_93208
700 1 _aSoin, Sarv Singh.
_tTotal quality control essentials.
_93209
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/mh022/98037083.html
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