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| 100 | 1 | _aCzarnecki, Mark T. | |
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_aManaging by measuring : _bhow to improve your organization's performance through effective benchmarking / _cMark T. Czarnecki |
| 260 |
_aNew York : _bAmerican Management Association, _c1999. |
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_a271 p.: _bill.; _c24 cm. |
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| 500 | _aIncludes index | ||
| 650 | 0 | _aBenchmarking (Management) | |
| 650 | 0 | _aOrganizational effectiveness | |
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