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_aFundamentals of total quality management : _bprocess analysis and improvement / _cJens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji |
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_aLondon : _bChapman & Hall, _c1998. |
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_axi,372p.: _bill.; _c24 cm. |
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650 | 0 | _aTotal quality management | |
700 | 1 | _aKanji, Gopal K. | |
700 | 1 | _aKristensen, Kai | |
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