| 000 | 00764nam a2200217 4500 | ||
|---|---|---|---|
| 001 | 0000006979 | ||
| 003 | PSP | ||
| 008 | 100521s1997####nyu###########001#0#eng## | ||
| 020 | _a0131499157 | ||
| 040 |
_aPSP _cPSP |
||
| 090 |
_aHD28 _bC555 1997 |
||
| 100 | 1 | _aHope, Christine | |
| 245 | 1 | 0 |
_aServices operations management : _bstrategy, design and delivery / _cChristine Hope and Alan Muhlemann |
| 260 |
_aLondon : _bPrentice Hall, _c1997 |
||
| 300 |
_aviii; 352 p. : _bill.; _c25 cm. |
||
| 504 | _aIncludes indexes | ||
| 650 | 0 |
_aServices industries _xManagement |
|
| 700 | 1 | _aMuhlemann, Alan | |
| 942 |
_cBK _2lcc |
||
| 999 |
_c9445 _d9445 |
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| 952 |
_p0000036191 _40 _00 _6HD_00028_C555_1997 _930665 _bPSP _10 _oHD28.C555 1997 _d2010-07-12 _70 _cREF _2lcc _yBK _aPSP |
||