Buttle, Francis.
CUSTOMER RELATIONSHIP MANAGEMENT : concepts and technologies / Francis Buttle, Stan Maklan - Third edition - New York : Routledge, 2015 c2009 - xxv, 400pages. : illustration. ; 25cm.
Includes index.
9781138789821 (hbk) 9781138789838 (pbk) 9781315764597 (ebk)
Customer relations--Management.
HF5415.5 / .B875 2015
CUSTOMER RELATIONSHIP MANAGEMENT : concepts and technologies / Francis Buttle, Stan Maklan - Third edition - New York : Routledge, 2015 c2009 - xxv, 400pages. : illustration. ; 25cm.
Includes index.
9781138789821 (hbk) 9781138789838 (pbk) 9781315764597 (ebk)
Customer relations--Management.
HF5415.5 / .B875 2015
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