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CUSTOMER RELATIONSHIP MANAGEMENT : concepts and technologies /

by Buttle, Francis; Maklan, Stan.
Edition: Third edition.Description: xxv, 400pages. : illustration. ; 25cm.ISBN: 9781138789821 (hbk); 9781138789838 (pbk); 9781315764597 (ebk).Subject(s): Customer relations -- Management
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Location Call number Status Date due
Open Shelf HF5415.5 .B875 2015 (Browse shelf) Available

Includes index.

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