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Customer relationship management : (Record no. 12006)

000 -LEADER
fixed length control field 01064cam a2200265 a 4500
001 - CONTROL NUMBER
control field 4534512
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20090330155601.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 081008s2009 sia g b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781856175227 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1856175227 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency PSP
Transcribing agency PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .B988 2009
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Buttle, Francis.
9 (RLIN) 804
245 10 - TITLE STATEMENT
Title Customer relationship management :
Remainder of title concepts and technologies /
Statement of responsibility, etc Francis Buttle.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Singapore :
Name of publisher, distributor, etc Butterworth-Heinemann,
Date of publication, distribution, etc 2009.
300 ## - PHYSICAL DESCRIPTION
Extent xix, 500 p. :
Other physical details ill. ;
Dimensions 25cm.
500 ## - GENERAL NOTE
General note Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
500 ## - GENERAL NOTE
General note Includes index.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations
General subdivision Management.
9 (RLIN) 805
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Book
Source of classification or shelving scheme
Holdings
Price effective from Permanent location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Lost status Withdrawn status Cost, normal purchase price Date last borrowed Total Checkouts Shelving location Damaged status Barcode Current location Full call number
2010-08-12Perpustakaan Politeknik Seberang Perai0000-00-00 2010-04-02 Book  188.502013-09-271Open Shelf 0000048588Perpustakaan Politeknik Seberang PeraiHF5415.5 B988 2009
2010-08-12Perpustakaan Politeknik Seberang Perai0000-00-00 2010-04-02 Book  188.50  Open Shelf 0000048589Perpustakaan Politeknik Seberang PeraiHF5415.5 B988 2009
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