Logo Politeknik Seberang Perai

Services marketing / (Record no. 12652)

000 -LEADER
fixed length control field 01424pam a2200325 a 4500
001 - CONTROL NUMBER
control field 1181135
003 - CONTROL NUMBER IDENTIFIER
control field PSP
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20040621205423.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 970606s1998 nyua b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 97025315
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471180343 (cloth : alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency PSP
Transcribing agency PSP
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HD9980.5
Item number K87 1998
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 21
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Kurtz, David L.
9 (RLIN) 3476
245 10 - TITLE STATEMENT
Title Services marketing /
Statement of responsibility, etc David L. Kurtz, Kenneth E. Clow.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York, NY :
Name of publisher, distributor, etc J. Wiley & Sons,
Date of publication, distribution, etc c1998.
300 ## - PHYSICAL DESCRIPTION
Extent xxii, 570 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
9 (RLIN) 3477
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
9 (RLIN) 3478
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Clow, Kenneth E.
9 (RLIN) 3479
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier http://www.loc.gov/catdir/bios/wiley044/97025315.html
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier http://www.loc.gov/catdir/description/wiley037/97025315.html
856 4# - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of Contents
Uniform Resource Identifier http://www.loc.gov/catdir/toc/onix04/97025315.html
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Price effective from Permanent Location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Barcode Damaged status Lost status Shelving location Withdrawn status Current Location Full call number
2010-11-09Perpustakaan Politeknik Seberang Perai0000-00-00 2010-11-09 Book0000023329  Reference Perpustakaan Politeknik Seberang PeraiHD9980.5 K87 1998
2010-11-09Perpustakaan Politeknik Seberang Perai0000-00-00 2010-11-09 Book0000023330  Open Shelf Perpustakaan Politeknik Seberang PeraiHD9980.5 K87 1998
2010-11-09Perpustakaan Politeknik Seberang Perai0000-00-00 2010-11-09 Book0000023331  Open Shelf Perpustakaan Politeknik Seberang PeraiHD9980.5 K87 1998
Powered by Koha. Content copyrighted by Perpustakaan Politeknik Seberang Perai © 2023