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Why customers don't do what you want them to do - and what to do about it / (Record no. 5459)

000 -LEADER
fixed length control field 00791nam a2200229 4500
001 - CONTROL NUMBER
control field 0000010897
003 - CONTROL NUMBER IDENTIFIER
control field PSP
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100521s1994####nyu###########001#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0070217017
040 ## - CATALOGING SOURCE
Original cataloging agency PSP
Transcribing agency PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5439.8 F68 1994
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fournies, Ferdinand F.
245 10 - TITLE STATEMENT
Title Why customers don't do what you want them to do - and what to do about it /
Statement of responsibility, etc Ferdinand F. Fournies
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc 1994
300 ## - PHYSICAL DESCRIPTION
Extent xv;224p. :
Other physical details ill.;
Dimensions 23cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales management
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales personnel
General subdivision training of
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Selling
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Source of classification or shelving scheme
Holdings
Price effective from Permanent Location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Barcode Damaged status Lost status Shelving location Withdrawn status Current Location Full call number
2010-07-10Perpustakaan Politeknik Seberang Perai2022-02-04 2010-07-10 Book0000042532  Reference Perpustakaan Politeknik Seberang PeraiHF5439.8 F68 1994
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