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Quality restaurants service guaranteed : a training outline
by Scanlon, Nancy Loman.
Publisher: New York : John Wiley, 1998Availability: Copies available for loan: [TX911.3.Q34S33 1998 ] (3).
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Total quality management handbook
by Hradesky, John L.
Publisher: New York : McGraw Hill, 1995Availability: Copies available for loan: [TS156 H73 1995] (7). Copies available for reference: [TS156 H73 1995] (3 ).
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Basic quality improvement
by Garrity, Susan M.
Publisher: New Jersey Prentice Hall, 1993Availability: Copies available for loan: [TS156.G39 1993 ] (1).
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Principles of water quality
by Tebbutt, T.H.Y.
Edition: 5th.ed. Publisher: Oxford : Butterworth-Heinemann, 1998Availability: Copies available for loan: [TD365.T4 1998 ] (5).
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Statistical procedures for analysis of environmental monitoring data and risk assessment
by McBean, Edward.
Publisher: New Jersey Prentice Hall, 1998Availability: Copies available for loan: [GE140.M33 1998 ] (2).
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Pengurusan kualiti menyeluruh
by Oakland, John S;
Mohamad Salmi Mohd Sohod.
Publisher: Kuala Lumpur : Dewan Bahasa dan Pustaka, 1996Availability: Copies available for loan: [HD62.15.O11 1996 ] (13).
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Statistical quality control : strategies and tools for continual improvement
by Ledolter, Johannes;
Burrill, Claude W.
Publisher: New York : John Wiley & Sons, 1999Availability: Copies available for loan: [TS156.L43 1999 ] (3).
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Experiencing quality
by Lengnick-Hall, Cynthia A;
Hartman, Melissa G.
Publisher: Forth Worth : Dryden Press, 1995Availability: Copies available for loan: [PR5.E59.L563 1995 ] (5).
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Electronic systems quality management handbook
by Ludwig-Becker, Marsha.
Publisher: New York : McGraw Hill, 1998Availability: Copies available for loan: [TK7836.E4656 1998 ] (5).
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Quality
by Summers, Donna C. S.
Publisher: Upper Saddle River : Prentice Hall, 2000Availability: Copies available for loan: [TS156.6.S86 2000] (3). Copies available for reference: [TS156.6.S86 2000] (3 ).
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Success through quality : support guide for the journey to continuous improvement
by Clark, Timothy J.
Publisher: Milwaukee, Wisconsin ASQ Quality Press, 1999Availability: Copies available for loan: [HD62.15.C539 1999 ] (1).
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Statistical quality control using Excel
by Zimmerman, Steven M;
Icenogle, Marjorie.
Publisher: Milwaukee, Wisconsin ASQ Quality Press, 1999Availability: Copies available for loan: [TS156.Z54 1999 ] (1).
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Quality problems solving
by Smith, Gerald F.
Publisher: Milwauke, Wisconsin ASQ Quality Press, 1998Availability: Copies available for loan: [TS156.S62 1998 ] (1).
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Quality planning and analysis : from product development through use
by Juran, J. M;
Gryna, Frank M.
Edition: 3rd.ed. Publisher: New Delhi : McGraw Hill, 1993Availability: Copies available for loan: [TS156.J86 1993 ] (5).
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Total quality management : the route to improving performance
by Oakland, John S.
Edition: 2nd ed. Publisher: Oxford : Butterworth-Heinemann, 1989Availability: Copies available for loan: [TS156.024.O11 1989 ] (5).
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Total quality management : text with cases
by Oakland, John S.
Edition: 2nd. ed. Publisher: Oxford : Butterworth-Heinemann, 2000Availability: Copies available for loan: [TS156.O24 2000 ] (8).
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Quality control
by Besterfield, Dale H.
Edition: 5th. ed. Publisher: Upper Sadle River, New Jersey Prentice Hall, 1998Availability: Copies available for loan: [TS156.B47 1998 ] (10).
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Fundamentals of total quality management : process analysis and improvement
by Dahlgaard, Jens J;
Kanji, Gopal K;
Kristensen, Kai.
Publisher: London : Chapman & Hall, 1998Availability: Copies available for loan: [HD62.15.D33 1998 ] (1).
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Total quality mangement : strategies and techniques proven at today's most successful companies
by George, Stephen;
Weimerskirch, Arnold.
Edition: 2nd.ed. Publisher: New York : John Wiley, c1998Availability: Copies available for loan: [HD62.15.G483 1998 ] (5).
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Winning with quality : applying quality principles in product development
by Wesner, John W;
Hiatt, Jeffrey M;
Trimble, David C.
Publisher: Reading, Massachusetts : Addison-Wesley Publishing, 1995Availability: Copies available for loan: [TS156.W47 1995 ] (5).
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