|
|
1. |
|
101 ways to boost customer satisfaction
by Foster, Timothy R. V.
Publisher: London : Kogan Page, 1997|Availability: Copies available for loan: [HF5415.32 F67 1997 ] (1).
Actions:
Add to cart (remove)
|
|
|
2. |
|
Total quality essentials : using quality tools and systems to improve and manage your business
by Soin, Sarv Singh;
Soin, Sarv Singh.
Edition: 2nd ed.Publisher: New York : McGraw-Hill, 1999Online Access: Table of contents Availability: Copies available for loan: [HD62.15 .S633 1999] (3).
Actions:
Add to cart (remove)
|
|
|
3. |
|
One size fits one : building relationships one customer and one employee at a time
by Heil, Gary;
Parker, Tom;
Stephens, Deborah C. (Deborah Collins);
Parker,Tom;
Stephens,Deborah C. ( Deborah Collins ).
Edition: 2nd ed.Publisher: New York : John Wiley & Sons, 1999Availability: Copies available for loan: (1).
Actions:
Add to cart (remove)
|
|
|
4. |
|
7 ways to update your customer loyalty program in 2013
by ;
.
Source: EntrepreneurAvailability: Journal/Magazine ArticlesHB615.E58
(1)
Actions:
Add to cart (remove)
|
No cover image available
|
|
5. |
|
To study customer satisfaction in warehouse at Dermaga Air Dalam, Butterworth
by Nur Intan Khairudin.
Publisher: Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, 2012Online Access: content page and abstract Availability: Copies available for reference: (1 ).
Actions:
Add to cart (remove)
|
No cover image available
|
|
6. |
|
Mengkaji faktor sambutan pelanggan di RTC Gopeng, Perak
by Nurul Atikah Yusoff.
Publisher: Permatang Pauh, Pulau Pinang : Politeknik Seberang Perai, 2012Online Access: content page and abstract Availability: Project Paper
(1)
Actions:
Add to cart (remove)
|
No cover image available
|
|
7. |
|
Mengkaji tahap kesedaran pelajar Politeknik Seberang Perai terhadap hak-hak kepenggunaan dalam pembelian produk
by Norin Loo Kan Sow@Osman;
Muhamad Hidayah Roslan;
Noor Raihan Abd Aziz;
Nur fadzilah Abd Aziz;
Wan Nur Bahiyah Wan Mohamed.
Online Access: content page and abstract Availability: Copies available for reference: (1 ).
Actions:
Add to cart (remove)
|
No cover image available
|
|
8. |
|
Mengkaji persepsi orang ramai terhadap motosikal Modenas di Lean Seang Motor Sdn. Bhd
by Izni Aqilah Abu Zaini;
Muhammad Ikhwan Che Ani;
Muhamad Munir Azhar;
Muhammad Syazwan Abd Basher.
Online Access: Content page and abstract Availability: Copies available for reference: (1 ).
Actions:
Add to cart (remove)
|
No cover image available
|
|
9. |
|
Mengkaji persepsi pengunjung di Pusat Membeli Belah Aeon jusco Seberang Perai terhadap Kedai Kasut The Shoes Connection(TSC)
by Nor Idayu Derani;
Finella Vera Maurice;
Eo Pee Boon;
Yong May Kee;
Lalitha Rao a/p Maheswararao.
Online Access: Content page and abstract Availability: Copies available for reference: (1 ).
Actions:
Add to cart (remove)
|
No cover image available
|