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Kajian tahap kepuasan penumpang terhadap perkhidmatan feri yang disediakan oleh Penang Port Sdn Bhd. / /

by Mohammad Syahmi Ramlab; Ros Nor Yusoff; Suriana Supian; Nur Nabila A Rahim; Jasmin Manan.
Description: xix; 86 pages : illustrations ; 30 cm.Subject(s): Customer behavior -- Case studies -- Penang
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