Heil, Gary, 1950-
One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens - 2nd ed. - New York : John Wiley & Sons, 1999 - xiii, 321p. ; 24cm
Includes index
0471331678: USD 29.90 0471331678
Consumer satisfaction
Customer relations
One size fits one : building relationships one customer and one employee at a time / Gary Heil, Tom Parker, Deborah C. Stephens - 2nd ed. - New York : John Wiley & Sons, 1999 - xiii, 321p. ; 24cm
Includes index
0471331678: USD 29.90 0471331678
Consumer satisfaction
Customer relations
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