Logo Politeknik Seberang Perai

One size fits one : (Record no. 13705)

000 -LEADER
fixed length control field 01144nam a2200349 a 4500
001 - CONTROL NUMBER
control field 347882
003 - CONTROL NUMBER IDENTIFIER
control field PNM
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20040830101200.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 991014s1999 xxu 00 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471331678:
Terms of availability USD 29.90
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471331678
035 ## - SYSTEM CONTROL NUMBER
System control number (PNM)vtls000277529
035 ## - SYSTEM CONTROL NUMBER
System control number (UPT)0000011372
040 ## - CATALOGING SOURCE
Original cataloging agency PNM
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Heil, Gary,
Dates associated with a name 1950-
9 (RLIN) 4972
245 10 - TITLE STATEMENT
Title One size fits one :
Remainder of title building relationships one customer and one employee at a time /
Statement of responsibility, etc Gary Heil, Tom Parker, Deborah C. Stephens
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc John Wiley & Sons,
Date of publication, distribution, etc 1999
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 321p. ;
Dimensions 24cm
500 ## - GENERAL NOTE
General note Includes index
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer satisfaction
9 (RLIN) 3208
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Parker, Tom,
Dates associated with a name 1950-
9 (RLIN) 4973
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Stephens, Deborah C.
Fuller form of name (Deborah Collins)
9 (RLIN) 2551
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Parker,Tom
9 (RLIN) 4974
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Stephens,Deborah C. ( Deborah Collins )
9 (RLIN) 4975
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Item type Book
Holdings
Price effective from Permanent location Date last seen Not for loan Date acquired Source of classification or shelving scheme Koha item type Barcode Damaged status Lost status Shelving location Withdrawn status Current location
2011-08-10Perpustakaan Politeknik Seberang Perai2022-01-31 2011-08-10 Book0000005850  Open Shelf Perpustakaan Politeknik Seberang Perai
Powered by Koha. Content copyrighted by Perpustakaan Politeknik Seberang Perai © 2023