Service management : (Record no. 5605)

000 -LEADER
fixed length control field	00782nam a2200217 4500
001 - CONTROL NUMBER
control field	0000011044
003 - CONTROL NUMBER IDENTIFIER
control field	PSP
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	100521s2006####nyu###########001#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0071244409
040 ## - CATALOGING SOURCE
Original cataloging agency	PSP
Transcribing agency	PSP
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (OCLC)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR)	HD9980.5 F549 2006
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Fitzsimmons, James A.
245 10 - TITLE STATEMENT
Title	Service management :
Remainder of title	operations, strategy, information technology /
Statement of responsibility, etc	James A. Fitzsimmons [and] Mona J. Fitzsimmons
250 ## - EDITION STATEMENT
Edition statement	5th.ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Boston :
Name of publisher, distributor, etc	McGraw-Hill,
Date of publication, distribution, etc	2006
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc	Includes index and CD-ROM
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Service industries
General subdivision	management
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name	Fitzsimmons, Mona J.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Book
Source of classification or shelving scheme

Holdings
Price effective from	Permanent Location	Date last seen	Not for loan	Date acquired	Source of classification or shelving scheme	Koha item type	Barcode	Damaged status	Lost status	Shelving location	Withdrawn status	Current Location	Full call number
2010-07-10	Perpustakaan Politeknik Seberang Perai	0000-00-00		2010-07-10		Book	0000042690			Reference		Perpustakaan Politeknik Seberang Perai	HD9980.5 F549 2006