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The invisible customer : strategies foe successful customer service down the wire

by Clegg, Brian.
Publisher: UK : Kogan Page, 2000Description: vii;216p. : ill.; 23cm.ISBN: 074943144X .Subject(s): call centers -- Customer services | Customer relations | Electric commerce
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Reference HD53 C53 2000 (Browse shelf) Available
Browsing Perpustakaan Politeknik Seberang Perai Shelves , Shelving location: Reference Close shelf browser
HD53.B863 1997 Intellectual Capital / HD53 B863 1997 Intellectual Capital / HD53 C49 1997 The innovator's dilemma : HD53 C53 2000 The invisible customer : HD53 C63 1997 Be creative : HD53.G664 1995 Creative management / HD56 E28 1995 Integrating productivity and quality management /

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