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The customer challenge : the inside story of a remarkable transformation in customer service /

by Johnson, Tom; Jakeman, Mark.
Publisher: London : Financial Times Management, 1997Description: 241p.; 24 cm.ISBN: 0273626337 .Subject(s): Customer services -- Managemant
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Open Shelf HF5415.J65 1997 (Browse shelf) Available
Open Shelf HF5415.J65 1997 (Browse shelf) Available
Open Shelf HF5415.J65 1997 (Browse shelf) Available
Open Shelf HF5415.J65 1997 (Browse shelf) Available
Reference HF5415.J65 1997 (Browse shelf) Available
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HF5415 H865 2003 Total integrated marketing : HF5415.I265 A286 2009 Internet marketing dengan facebook myspace.com & twitter / HF5415.I35K47 1998 Strategic marketing problems : HF5415.J65 1997 The customer challenge : HF5415.K2944 1998 Marketing / HF5415 .K425 1995 Marketing / HF5415 .K425 1995 Marketing /

Includes index

Includes practical lessons for any business

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